The Mark Membership™

Terms of Use

Last updated: August 7, 2026

Agreement

By creating an account or using The Mark Membership™ ("Service"), you agree to these Terms of Use, which also serve as the end user license agreement for our mobile applications. If you do not agree, do not use the Service.

Eligibility

You must be at least 13 years old to use the Service, and at least 18 years old to purchase a paid membership. You are responsible for ensuring your use complies with laws that apply to you.

Membership & Access

Membership grants access to the tiers, coaching, and materials described at checkout. Tier benefits, session frequency, and pricing may change; where changes materially affect an active paid subscription we will provide notice.

Subscriptions & Billing

  • Access is free and Pro is $79 per month, charged in US dollars.
  • Memberships renew automatically each month until cancelled. Your payment method is charged at the start of each billing period.
  • Cancel any time from Manage Subscription in the app, or from your device's subscription settings if you purchased through an app store. Access continues to the end of the paid period.
  • Fees already paid are non-refundable except where required by law. Refund requests for purchases made through an app store are handled by that store.
  • Self-tape audits are one-time purchases, not subscriptions, and are fulfilled as described at checkout.

License to Use the App

We grant you a personal, limited, non-transferable, revocable license to use the app on devices you own or control. You may not copy, modify, reverse engineer, sublicense, or resell the app. This license terminates when your membership ends or these Terms are breached.

Apple App Store Terms

If you obtained the app from the Apple App Store, these additional terms apply. This agreement is between you and The Mark Membership™ only, not Apple. Apple has no obligation to provide maintenance or support for the app. Apple is not responsible for any product warranties, product liability claims, or third-party intellectual property claims relating to the app. You confirm you are not located in a country subject to a US embargo and are not on any US restricted-parties list. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

Your Content

You retain ownership of self-tapes, questions, and other content you submit. You grant The Mark Membership™ a limited license to store, transmit, and display that content solely to operate the Service and deliver coaching to you. Coaches may review your material and provide notes; we do not distribute your tapes publicly.

Community Standards & Objectionable Content

Parts of the Service let members post requests, exchange direct messages, share files, and meet on live reader calls. We have zero tolerance for objectionable content or abusive behaviour.
  • Prohibited: harassment, threats, hate speech, discriminatory content, sexual or explicit material, nudity, violence, illegal activity, impersonation, spam, solicitation, and sharing another member's content or recordings without consent.
  • Every member-posted request, direct message, and member profile carries a Report control. Reports are reviewed within 24 hours, offending content is removed, and accounts responsible for it are suspended or terminated.
  • You can block any member from the same control. Blocking hides their requests and posts from you and stops them reaching you. You can review and undo blocks in Settings.
  • Report anything urgent directly to support@themarkmembership.com.

Acceptable Use

  • Do not share your account or bypass access controls.
  • Do not upload content that infringes rights, contains malware, or violates law.
  • Do not scrape, resell, or redistribute coaching content, private recordings, or member-only material.
  • Do not harass coaches, staff, or other members.
  • Do not record another member on a reader call without their knowledge, or share a recording outside the Service.

Intellectual Property

The Service, including its brand, design, code, and coaching materials, is owned by The Mark Membership™ or its licensors and is protected by intellectual property laws. Nothing in these Terms transfers ownership to you.

Termination

We may suspend or terminate accounts that violate these Terms or create risk for members or the Service. You may close your account at any time from Settings.

Disclaimers

The Service is provided "as is." We make no warranty that coaching will guarantee any professional outcome, casting, or booking. To the fullest extent permitted by law, we disclaim all implied warranties.

Limitation of Liability

To the fullest extent permitted by law, The Mark Membership™ will not be liable for indirect, incidental, or consequential damages. Our total liability for any claim is limited to the fees you paid in the twelve months before the event giving rise to the claim.

Governing Law

These Terms are governed by the laws of the State of New York, excluding its conflict-of-law rules. Disputes will be resolved in the state or federal courts located in New York, New York.

Changes

We may update these Terms. Continued use of the Service after changes means you accept the updated Terms.

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